Privacy Policy

Privacy Policy

At Barwon Glass, we respect your privacy and are committed to protecting any personal information you provide through our website. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data in accordance with applicable privacy laws and best practices.

1. Information Collection

We collect personal information from you when you:

  • Submit a contact form or inquiry.
  • Request a quote or engage with our services.
  • Subscribe to our newsletter (if applicable) or interact with us via email or phone.

The types of information collected may include:

  • Name, contact details (email, phone number, address), and business details (if applicable).
  • Browser data, IP address, and usage data for website improvement (see “Cookies and Tracking Technologies”).

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries, provide quotes, and communicate about our services.
  • Process orders, deliver services, and manage billing.
  • Improve our website and customer experience through usage data analysis.
  • Send updates, promotional content, or relevant service information with your consent. You may opt-out of marketing communications at any time.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality, improve performance, and provide a tailored user experience.
  • Collect anonymized usage data, such as pages visited and links clicked, to help us understand how visitors interact with our site.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect certain features and functionality of our website.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Trusted service providers (such as payment processors or hosting services) to facilitate our operations.
  • Legal authorities if required by law, or to protect the rights, property, or safety of Barwon Glass, our customers, or the public.

All third parties with whom we share data are required to uphold privacy standards and use the information only for authorized purposes.

5. Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is hosted on secure servers, and we use industry-standard encryption methods for data transmission.

6. Your Rights and Choices

Under applicable privacy laws, you may have the right to:

  • Access, update, or delete the personal information we hold about you.
  • Withdraw consent for processing or opt out of marketing communications.
  • Request information on how we process your data.

To exercise these rights or make any inquiries, please contact us at [your contact email or phone number].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before engaging with them.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. All changes will be posted on this page, with the date of the latest revision indicated at the top.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Barwon Glass
Email: sales@barwonglass.com.au