Terms & Conditions

These Terms and Conditions apply to all products, services, and quotations provided by Barwon Glass. By engaging with the company, you accept these terms.

In case of conflict between these Terms and Conditions and those implied by other related documents, these Terms and Conditions shall take precedence.

Acceptance of goods or services constitutes acceptance of these terms. No alternative terms apply unless agreed upon in writing by Barwon Glass management.

Barwon Glass reserves the right to amend or adjust a quotation if unforeseen circumstances arise or additional work becomes necessary.

Any deposit paid is intended to cover material costs. If you decide not to proceed, you remain responsible for any materials ordered on your behalf.

We aim to provide accurate timeframes based on manufacturer and supplier lead times. While we work to meet these timelines, outside delays may occur — we do not receive discounts for delays from our suppliers, and we cannot extend discounts to clients.

Written quotations are valid for thirty (30) days from the date of issue and are subject to confirmation by Barwon Glass before acceptance.

Prices are subject to market fluctuations, with charges reflecting current rates at dispatch time. Goods and Services Tax (GST) applies where applicable.

Payment terms are strictly 7 days from the date of the invoice for approved purchasers. Failure to pay may result in credit suspension and debt collection, with related costs added to invoices.

Barwon Glass reserves the right to modify payment terms or require full prepayment before delivery.

Ownership of products remains with Barwon Glass until full payment is received.

The purchaser agrees to protect products from loss, theft, or damage; maintain them in good condition; and comply with all legal requirements.

Until ownership transfers, purchasers must clearly mark products as Barwon Glass property, not resell them outside normal operations, permit company inspection with 24 hours' notice, keep distinguishing records, maintain them as bailee, and ensure insurance against theft, damage, and destruction.

Title remains with Barwon Glass until full payment is made. The purchaser consents to Barwon Glass registering its rights under the Personal Property Securities Act 2009.

The purchaser agrees that Barwon Glass has a security interest in all products and services supplied.

The purchaser consents to financing statement registration and agrees to provide required documentation.

No returns will be accepted for credit without prior approval. Claims must be submitted in writing within seven days of dispatch, including invoice number, return date, and reason.

Goods not eligible for credit returns include custom-sized merchandise, specially manufactured or treated goods, and items altered or damaged by the purchaser.

Acceptance of returned goods does not automatically qualify for a credit note. Credit is issued based on warranty and trading terms specified by the manufacturer.

Barwon Glass does not provide consulting on products it doesn't manufacture and doesn't accept liability for advice about such products.

Customers are responsible for verifying product information with the manufacturer. Barwon Glass will not be liable for losses resulting from reliance on such advice. Claims for indirect or consequential loss, damage, or expenses will not be considered.

Barwon Glass is not liable for misrepresentations due to errors in printing, clerical mistakes, or unconfirmed statements made by third parties. Only written statements confirmed by Barwon Glass are acknowledged.